XIFIN Careers

Implementation Coordinator

We are seeking an implementation coordinator with a solid understanding of the medical billing process, medical billing systems and experience in the setup and installation of an Accounts Receivable system. The job will require constant interaction with customers as well as members of the installation and customer service teams. The candidate must be organized, detail oriented, flexible and have the ability to adapt to a rapidly changing environment. Candidate may travel between 1 to 3 weeks a month during different phases of a project. In addition, the person must possess good written and verbal communications skills.

• Position: Implementation Coordinator
• Supervisor: Director of Project Management
• Salary: Market/DOE

Specific Duties

Participate in the planning, design, and implementation of an Internet based AR billing system
Ability to multi-task
Strong analytical skills
Ability to map customer requirements to system functionality
Ability to teach customers how to maximize the capabilities of the system.
Travel to customer site for installations and support
Assist in customer training and support desk activities
Participate in testing and software QA activities
Manage defect and enhancement tracking databases
Document, evaluate, analyze, and interpret data collected during testing

Required Skills & Qualifications

B.S. in a technical discipline, Business school or other formal training
4+ years of medical billing or A/R experience and/or 2+ years experience installing a medical billing, A/R, or EMR system
MS Office proficiency, PCs and PC tools (Excel, Word)
Ability to communicate easily to all organizational levels, both orally and in writing
Sound knowledge and understanding of general business processes and concepts
Skills in planning, organizing, and adapting within a multi-tasking environment
Knowledge of medical billing and workflow management
Willingness to learn the XIFIN application
Appreciation for the importance of customer service
Good oral and written communication skills

Desirable Skills & Qualifications

Domain knowledge of medical billing and/or clinical lab billing is a major plus.
Prior experience with internet applications
SQL Proficiency; must be able to write complicated scripts
Works well in a team environment