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Overview:

The Customer Service group plays a key role to ensure our customer can accurately bill for medical laboratory services and collect for their services in a timely manner by maintaining and updating customer specific and regulatory data in each customer's database on an on-going basis. The Customer Service group provides telephone support to our customers from 6am to 7pm Pacific time Monday through Friday to answer questions, help solve technical and functional issues, identify missing/incorrect data and correct the data in the customer’s environment.

Posting Period:  October 29, 2007 until filled
Salary: Market/DOE

Job Description:

XIFIN is seeking a individual with a solid understanding of the medical billing process, medical billing systems and Accounts Receivable systems. The job requires constant interaction with customers; excellent analytical and problem solving skills and multi-tasking ability are essential to being successful in this position. The candidate must be motivated, a self-starter and works well under indirect supervision. Candidate will travel between 40% - 60% of the time to customer sites.

Duties Include:

• Travel to customer site for customer service and support
• Answer customer telephone calls
• Troubleshoot customer issues, analyze data and recommend courses of action
• Customer training
• Customer installation tasks as assigned and on-site new customer training
• Review payor rejections and take appropriate actions
• Gathers facts, analyzes data, and recommends sources of action
• Perform payor setups

Required Skills / Qualifications:

• B.S. in technical discipline, Business school or other formal training
• Ability to communicate easily to all organizational levels, both orally and in writing
• Sound knowledge and understanding of general business processes and concepts
• Skills in planning, organizing, and adapting within a multi-tasking environment
• Knowledge of medical billing and work flow management
• Willingness to learn the XIFIN application
• Appreciation for the importance of customer service
• Experience with PCs and PC tools (Excel, Word)
• Good oral and written communication skills

Desirable:

• Prior experience with internet applications
• Works well in a team environment
• SQL Proficiency

Overview:

XIFIN, Inc^® provides a highly automated, web-based application with embedded infrastructure services to support the clinical labs with accounts receivable and financial management solution. As an Application Service Provider, XIFIN is responsible for providing our customers with a robust software solution as well maintaining and updating customer specific and regulatory data in each customer’s database on an on-going basis.

Posting Period:  November 8, 2007 until filled
Type:  Full-time
Salary:  Market/DOE

Job Description:

The Customer Service Representative plays a key role to ensure that our customers can accurately bill for laboratory services and then collect for their services in a timely manner. This 40-hour a week Customer Service Representative (CSR) provides telephone support to our customers between 6am and 7pm Pacific time Monday through Friday to answer questions, help solve technical and functional issues, identify missing/incorrect data and correct the data in the customer’s environment.

XIFIN is seeking an experienced CSR to assist in the day-to-day activities required to provide exceptional support to our customers.

Duties Include:

• Answer customer telephone calls
• Troubleshoot customer issues and escalate as needed
• Assist in customer training
• Check Submission and Remittance activity for each customer
• Review payor rejections and take appropriate actions
• Perform payor setups

Required Skills/Qualifications:

• High School Graduate
• Knowledge of medical billing
• Ability to multi-task
• Willingness to learn the XIFIN application
• Appreciation for the importance of customer service
• Self starter with good communication skills, team player
• Ability to work in a high energy, fast paced environment
• Experience with PCs and PC applications and tools (Excel, Word, Access)

Desirable:

• 2-Year Associate degree preferred
• Prior experience with Internet applications
• Knowledge of lab billing

Overview:

XIFIN, Inc^® delivers a highly automated, Web-based application with integrated infrastructure services to support laboratory Accounts Receivable and financial management operations. XIFIN Services manage, deliver, and maintain the entire infrastructure supporting A/R including: connectivity, reference databases, payer requirements, transaction services vendors, hardware and software, as well as compliance/regulatory work flow logic.

Posting Period:  November 8, 2007 until filled
Type:  Full-time
Salary:  Market/DOE

Job Description:

The Customer Service group plays a key role in ensuring that our customers optimize utilization of the system in order to gain efficiencies and maximize timely collections of their accounts receivable. The Customer Service Supervisor will coordinate, train and develop an effective customer service team. The qualified individual must be analytical and capable of researching and troubleshooting customer issues regarding system functionality and laboratory billing processes. This position reports to the Director of Customer Service.

Duties Include:

• Complete understanding of XIFIN software functionality
• Act as the first level of escalation for calls received by the XIFIN call center that cannot be resolved by customer service representatives
• Determine and resolve training needs of customer service staff
• Research to determine cause of escalated problems and identify potential solutions –determine if further escalation is required
• Develop and monitor customer service productivity and performance metrics
• Over see call logs to assure timely resolution of open items
• Prepare and complete action plans to improve departmental performance
• Identify customer centric system improvements
• Answer customer telephone calls

Required Skills/Qualifications:

• High School Graduate
• Knowledge of medical billing
• Ability to multi-task
• Willingness to learn the XIFIN application
• Appreciation for the importance of customer service
• Self starter with good communication skills, team player
• Ability to work in a high energy, fast paced environment
• Experience with PCs and PC applications and tools (Excel, Word, Access)

Desirable:

• Appreciation for the importance of customer service
• Self starter with good communication skills, team player
• Ability to work in a high energy, fast paced environment
• Knowledge of clinical laboratory billing
• Prior experience with laboratory billing software

Overview:

XIFIN, Inc^® provides a highly automated, web-based application with embedded infrastructure services to support clinical labs with accounts receivable and financial management solution. As an Application Service Provider, XIFIN is responsible for providing our customers with a robust software solution as well maintaining and updating customer specific and regulatory data in each customer’s database in an on-going basis. We are located in Del Mar, off of the Del Mar Heights exit from I-5, with easy access from I-805 and State Route 56.

Posting Period:  September 27, 2007 until filled
Type:  Full-time
Salary:  Market/DOE

We are seeking a Director of Project Implementation with a solid understanding of the medical billing process, medical billing systems and experience in the setup and installation of an Accounts Receivable system. The position requires the ability to manage a complex project from an operational and technical prospective. The successful candidate must have at least 7-years of progressive experience in complex project management, coordination and problem solving. The job will require constant interaction with customers as well as members of the installation and customer service teams.

Duties Include:

• Provide management oversight of a team of implementation specialists
• Lead full life cycle project management efforts including: gathering requirements, developing specifications and scheduling
• Participate in the planning, design, and implementation of an Internet based AR billing system
• Provide operational analysis of customer operations and implement work flow changes to match system capabilities.
• Ability to teach customers how to maximize the capabilities of the system
• Travel to customer site for installations and support
• Assist in customer training and support desk activities
• Participate in testing and software QA activities
• Manage defect and enhancement tracking databases
• Document, evaluate, analyze, and interpret data collected during testing

Required Skills / Qualifications:

• Solid management skills
• Must have experience in MS Project
• The job also requires a person that is well versed in PC tools like Excel, Word
• Must be organized, detail oriented, flexible and have the ability to adapt to a rapidly changing environment
• Must possess good written and verbal communications skills
• Ability to multi-task
• SQL proficiency; must be able to write complicated scripts
• Strong analytical skills

Desirable:

• Domain knowledge of medical billing and/or clinical lab billing is a major plus

Overview:

XIFIN, Inc^® provides a highly automated, web-based application with embedded infrastructure services to support clinical labs with accounts receivable and financial management solution. As an Application Service Provider, XIFIN is responsible for providing our customers with a robust software solution as well maintaining and updating customer specific and regulatory data in each customer’s database in an on-going basis. We are located in Del Mar, off of the Del Mar Heights exit from I-5, with easy access from I-805 and State Route 56.

Posting Period:  October 10, 2007 until filled
Type:  Full-time
Salary:  Market/DOE

We are seeking a Senior Oracle PL/SQL Engineer with solid experience in developing complex PL/SQL scripts.

Duties Include:

• Plan, design, code review, test, and execute PL/SQL scripts
• Work with business analysts to obtain functional requirements and translate the requests into technical requirements
• Develop an in-depth knowledge of the product functionality and the meaning of the data in the database

Required Skills / Qualifications:

• B.S. in a technical discipline, certification, or other formal training
• 4+ years experience in writing Oracle PL/SQL
• Ability to multi-task
• Attention to detail
• Strong problem analysis and problem solving skills

Desirable:

• Knowledge of the medical industry
• Knowledge of accounts receivable systems
• Ability to analyze and to tune extremely complex database queries

Overview:

We are located in Del Mar, off of the Del Mar Heights exit from I-5, with easy access from I-805 and State Route 56. XIFIN, Inc^® delivers a powerful combination of automated, web-based application technology and serves enabling laboratories to optimize revenue cycle management.

Posting Period:  September 27, 2007 until filled
Type:  Full-time
Salary:  Market/DOE

Job Description:

The Senior DBA analyzes all aspects of database management in order to fulfill business needs and acts as a source for guidance and training for our enterprise databases.

Our application involves very complex querying capabilities over large volumes of customer data.

Required Skills:

• Experience with Oracle 9i Enterprise Edition, PL/SQL, architecture, DBA, database queries, OLTP, configuration, administration, disaster recovery, backup and restore
• Oracle 10g EE strongly preferred
• 7 or more years of Oracle database administrator experience in a datacenter environment
• Must interface well with other teams (developers, systems, etc) and quickly grasp business drivers that the technology supports

Projects/Proactive

• Assist in deploying and documenting new production environment (install and configure DB instances; test failover and monitoring; subsequent support)
• Assist in building, documenting, and testing backup and recovery procedures
• Assist with integration of LDAP for Oracle accounts
• Help migrate existing customers to new environment
• Help build a process to manage and deploy patches to DB instances as necessary
• Involvement in design, planning, and architecture in the environment
• Help scope, plan, and implement disaster recovery
• Help build improved fault monitoring and alerting; improved performance monitoring and reporting. Capacity planning
• Database installations, patches, upgrades, and migration

Projects/Proactive

• Backup and restore data using RMAN/BCVs/Veritas NetBackup DataCenter as required
• Database monitoring, performance analysis, and tuning
• Interface with Systems tools such as Veritas Volume Manager, File System and Quick I/O products
• Support of Customer Service for resolution of client problems/issues (Includes on-call duties)
• Security compliance and auditing
• Script creation and maintenance for automation of routine tasks

Highly Desirable:

• Senior Oracle database expert with hands-on experience, preferably in a Solaris production environment
• Oracle certification preferred (OCM, OCP, etc)
• Subject-matter expert in Oracle database configuration, administration, database structures, and integrity. Excellent understanding of ACID principles
• Experience with Oracle replication methods (such as Dataguard)
• Experience with enterprise data replication techniques such as BCVs
• Experience with enterprise data technologies such as EMC, HDS, Brocade, etc
• In-depth understanding of various logical and physical partitioning considerations, memory parameters, database backup and recovery mechanisms, etc
• Worked as the primary contact or team lead for production databases in a medium- or large-scale environment
• Ability to grasp business processes and recommend appropriate database changes, tuning, or solutions that work with the rest of the environment

Other Desirable Skills/Experience

• In-depth PL/SQL query analysis and tuning. Ability to analyze extremely complex database queries and tune both transactional and reporting queries
• Worked on a J2EE based application development project (preferably Weblogic)
• 4 or more years of IT development experience
• Strong expertise in PL/SQL programming and architecture, including performance and productivity tuning

Characteristics:

• Self-starter, motivated
• Can work in a team as well as complete projects unsupervised
• Excellent proactive skills such as helping spot and scope problems, gather requirements, identify and evaluate solutions, deploy solutions, and support them
• Excellent reactive skills ("fire fighting")
• Understands, documents, and can build appropriate processes and procedures as well as deploy software to support them

Overview:

XIFIN, Inc^® provides a highly automated, web-based application with embedded infrastructure services to support clinical labs with accounts receivable and financial management solution. As an Application Service Provider, XIFIN is responsible for providing our customers with a robust software solution. We are located in Del Mar, off of the Del Mar Heights exit from I-5, with easy access from I-805 and State Route 56.

Posting Period:  December 5, 2007 until filled
Type:  Full-time
Salary:  Market/DOE

Job Description:

We are seeking a Software Engineer who will take business change requests, elicit the technical requirements, and then design and develop the solutions to enhance or correct an Internet technology-based accounts receivable software package. The Software Engineer must be proficient in Java J2EE and is also is able to work on multiple assignments independently, with a thorough understanding of SQL and databases. Will have thorough understanding of life cycle development through production implementation and post implementation support.

Required Skills / Qualifications:

• B.S. in Computer Science or other Engineering discipline
• Proficient in Java and SQL
• At least 4 years of experience as a software engineer
• Familiarity with using a change control software application, preferably StarTeam
• Ability to work in all phases of the software development life-cycle
• Demonstrated excellent problem analysis and problem solving skills
• Effectively communicate verbally and in writing to small groups

Desirable:

• Financial background
• Laboratory or other medical industry background
• Experience with automated testing tools, such as JUnit
• JSP, HTML, JavaScript, XML, or SWING experience
• Experience with X.12 EDI transactions

Overview:
We are located in Del Mar, off of the Del Mar Heights exit from I-5, with easy access from I-805 and State Route 56. XIFIN, Inc^® provides a highly automated, web-based application with embedded infrastructure services to support clinical labs with accounts receivable and financial management solution.

Posting Period:  September 27, 2007 until filled
Type:  Full-time
Salary:  Market/DOE

Job Description:

We are seeking a Senior Software Test Engineer with solid experience in the setup and execution of system testing on Java distributed applications to assist in implementing an Internet-based financial system. This includes being involved with all release efforts to define the appropriate test conditions, develop test plans, setup and maintain a test data repository, and execute function, integration, load, business cycle, user interface, performance, stress, volume, security and access control, configuration, and installation tests.

Duties Include:

• Plan, design, and implement test strategies, guidelines, procedures, plans, cases and scripts
• Create testing procedures, and automate them where applicable
• Execute developed product test suites, and identify discrepancies found
• Manage defect and enhancement tracking databases
• Document, evaluate, analyze, and interpret data collected during testing
• Summarize test results in formal test analysis reports
• Define process, standards, and measurement criteria for application readiness certification and release

Required Skills / Qualifications:

• B.S. in technical discipline, certification, or other formal training
• 4+ years experience in a software testing role working with relational databases and distributed applications
• Structured Testing Methodologies and Tools
• Problem Analysis and Solving

Desirable:

• Experience working with automated testing tools such as Mercury Test Director and/or LoadRunner
• Knowledge of the medical industry
• Knowledge of accounts receivable systems

Overview:
We are located in Del Mar, off of the Del Mar Heights exit from I-5, with easy access from I-805 and State Route 56. XIFIN, Inc^® provides a highly automated, web-based application with embedded infrastructure services to support clinical labs with accounts receivable and financial management solution.

Posted:  December 7, 2007
Type: Full-time
Pay: Market/DOE

Job Description:

We are seeking a candidate to research and resolve Level II customer calls regarding issues with a medical billing software application, review logs and reports to ensure system is performing optimally according to specification, query and update Oracle database and system files to detect and resolve issues.

Duties Inlcude:

• Research and resolve Level 2 customer calls
• Review logs and reports
• Query and update Oracle database
• Assist in running jobs and transferring files between systems
• Identify missing/incorrect data and correct as appropriate
• Assist in solving technical and functional billing issues
• Other duties as assigned by supervisor and based on business needs

Required:

• SQL proficient; must be able to write complicated scripts
• Problem solving/troubleshooting skills
• Good multi-tasking skills
• Excellent verbal communication skills

Desirable:

• Medical Billing knowledge or medical lab industry knowledge
• Programming experience, especially if in Java
• Oracle expertise
• UNIX experience
• Familiarity with StarTeam or similar bug tracking system
• Experience with White-box software testing