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Industry News: General

Thursday, May 19, 2011

At XIFIN, we are continuing with our commitment to update systems, supporting business processes, policies and procedures to successfully meet the implementation standards and deadlines mandated by HHS for 5010 readiness without interruption to your day-to-day business.

We are currently testing 837P with the following payors:

  • NHIC – Passed Testing
  • Palmetto
  • WPS
  • NGS
  • First Coast – Passed Testing

We are currently testing 999 and 277CA for the following payor:

Thursday, May 19, 2011

XIFIN has reorganized the Statement Configuration section of the Client Submission Configuration screen. This new user-friendly design makes it quick and easy for you to maintain the client submission information.

In addition, a new feature that applies interest charges to delinquent client statements has been added. A Monthly Interest Rate column is now available in the Dunning Message Options grid. An interest rate may be entered for any of the aging categories. That same interest rate will be automatically applied to all subsequent aging categories.

Thursday, May 19, 2011

Matrix Imaging now has the ability to print patient EP letters. Until recently, Matrix Imaging was limited to printing non-PDF documents. However, with the addition of a new software product they now have the ability to print PDF format. The price of the service will be the same as the price paid for the patient insurance notification and patient invoice documents. This includes maximizing the postal discount for bulk rate mailing at each zip code.

Friday, February 25, 2011

Q4 2010 Metrics have just been published and are now available to executive users on the XIFIN Portal. Authorized users may access current and past reports by clicking on the metrics link on the Portal homepage, or by going to their Workspaces tab and selecting the Metrics workspace. By subscribing to the Metrics Workspace, users will be notified automatically when new reports are added. Please visit the Metrics Workspace to subscribe.

Tuesday, February 22, 2011

XIFIN is releasing enhancements that will provide additional options for credit card processing.  The additional options will allow a customer to schedule a recurring payment plan for a patient, accept a credit card payment for client invoices and maintain the merchant account password when it expires.

Tuesday, February 22, 2011

Modifier 59: "Distinct Procedural Service: Under certain circumstances, the physician may need to indicate that a procedure or service was distinct or independent from other services performed on the same day. Modifier 59 is used to identify procedures/services that are not normally reported together, but are appropriate under the circumstances. 

Tuesday, February 22, 2011

XIFIN completed coding for the required ASCX.12 v. 5010 format changes in 2010 and is currently wrapping up coding for the Errata updates that were approved by CMS in October 2010.  XIFIN has successfully completed Edifecs testing for the base 837/835 (submission and remittance), 270/271 (eligibility), 267/277/277CA (claim status), and 278 (pre-authorization) formats and has prepared multiple, dedicated 5010 test environments in order to coordinate testing with several payors at the same time. Payor testing of all transactions will begin with PalmettoGBA in March.

Thursday, January 20, 2011

XIFIN has implemented automated appeal letter functionality in release v5.10, which is now available.

This functionality provides the ability to generate and save an appeal letter at the accession level. Users have the ability to create user-defined appeal letter templates including the text of the letter and user definable input data fields that will be pulled from the system (accession number, payor name and address, payor appeal address, patient name, patient DOB, patient gender, etc).

Thursday, January 20, 2011

The XIFIN user community forum is now live. Dubbed “Answers” because it’s a place for users to connect with other users and get answers to burning questions, the forum is accessible from the Answers tab in the Portal.
Use the forum to ask a question of the XIFIN community at large and to see answers. On the community forum, you can:

Thursday, January 20, 2011
XIFIN has renegotiated the Capario contract which will result in better overall pricing, based on the current total monthly transaction volume. The change to the fee schedule will result in an immediate reduction from $.07 to $.06 per non-participating payor transactions, and with future growth a potential reduction to $.05. Effective 01/01/2011, any non-participating payor transaction sent to Capario (claim, remittance or eligibility) will now be charged at the new rate.
Thursday, January 20, 2011

The new Taxonomy logic added has been added to XIFIN. The table called Taxonomy Code can be located in the File Maintenance tab. This screen allows users to view Taxonomy Codes along with their classification, specialization, definition and any notes associated with the physician.  

A Taxonomy Code is a 10 digit number that identifies a health care provider or organization’s clinical specialty. 

Thursday, January 20, 2011

XIFIN has completed the vendor integration to allow customers to interface with eFax. EFax is a secure internet faxing solution that will allow automated faxing of client EP letters and Client statements. The new functionality can be configured in XIFIN to automatically send a document setup to use eFax. In addition to sending documents the eFax integration will also track the confirmation of delivery to the recipient. For faxes that fail, users can re-queue the document from the Submission and Remittance File Maintenance screen.

Monday, December 13, 2010

Billing can quickly identify fee schedule maintenance problems by reviewing trending data for contractual allowances.

Monday, December 13, 2010

Automating the Assignment of EP Errors
XIFIN EP search functionality includes the ability to create an EP search (“saved search”) that is utilized by the system on a daily basis and will assign EP accessions with the criteria defined in the search to users daily without manual intervention. 

Monday, December 13, 2010

XIFIN Customer Service sometimes receives calls regarding system performance. Being an internet-based application, there are many factors that may cause you to experience slow response times. To assure optimal response time on our end, XIFIN’s software runs from servers located on an Internet Backbone, part of the information superhighway for access and reliability, and is not located at our physical site.

Friday, November 12, 2010

XIFIN can easily accommodate generating an invoice for multiple clients.  There are two different options in this regard.

Friday, November 12, 2010

A new screen has been included in v5.4 for reviewing remittance files.  The new screen is available on the File Maintenance tab and can be accessed by selecting the Remittance link in the left navigation bar. This screen allows you to view electronic remittance files that have been processed in XIFIN.  The files are accessed by entering a From and To date range and clicking on the Report button. 

Friday, November 12, 2010

Within the XIFIN system payors can be configured to check patient eligibility. When the payor is configured to check eligibility the system will automatically perform the check on the primary payor prior to the accession pricing or a user can manually check eligibility on the Accession Demographic screen. The result of the eligibility check can be seen on the Accession Demographic and Accession Notes and Promised Payments screens.

Friday, November 12, 2010

Effective January 1, 2011, CMS is implementing an ESRD bundled prospective payment system (PPS) which replaces the current basic case-mix adjusted composite payment system and the methodologies for the reimbursement of separately billable outpatient ESRD related items and services. This new ESRD PPS requires that all ESRD-related lab tests be billed by the renal dialysis facility. The only exception for the lab billing Medicare is if there is a patient lab service ordered that is not related to the dialysis service for the patient. These can be billed using an AY modifier.

Friday, September 10, 2010

Have you visited the Training Tab on XIFIN Customer Portal lately? Visit our XIFLIX training video library for the latest release of training videos on standard or new functionality.

We have several new videos for your training needs, including: