CMS has restructured its Coordination of Benefits (COB) and Medicare Secondary Payer (MSP) recovery activities. COB activities for both group health plans and non-group health plans (that is, liability insurance (including self-insurance), no-fault insurance, and workers' compensation laws or plans) and recovery activities for non-group health plans have been transitioned from the COB contractor and the MSP Recovery Contractor effective February 1, 2014. The new Benefits Coordination & Recovery Center (BCRC) will assume these activities. It is important to note that there will be no change to any of the COB & MSP Recovery (COB&R) processes. The changes that will impact providers include a new, consolidated customer service phone number and a new Post Office Box for correspondence.