The Department of Health Care Services (DHCS) California Medicaid Management Information System (MMIS) Division is engaged in a multi-year initiative to transition contracts for the Fiscal Intermediary (FI) responsible for the business operations of fee-for-service Medi-Cal.
The transition from the current vendor to the incoming FI, DXC Technologies Services, LLC, is projected to occur on October 1, 2019, with a primary objective being a successful transition without disruptions to state programs, providers and beneficiaries.
DHCS is committed to keeping the provider community informed throughout this process.
Will the Telephone Service Center phone number remain the same?
Yes. The number (1-800-541-5555), hours of operation (Monday – Friday, 8 a.m. to 5 p.m.), and information available through the Telephone Service Center (TSC) will remain the same.
For billing questions, write to:
Attn: Correspondence Specialist Unit
California MMIS Fiscal Intermediary
P.O. Box 13029
Sacramento, CA 95813-4029