XIFIN iNet Internal and External Web Services are designed to enhance productivity and minimize the possibility of errors within and across organizational systems.

Using standard Internet and healthcare interoperability and security protocols, XIFIN iNet™ Internal and External Web Services enable data exchange between XIFIN RPM and other organizational systems such as Laboratory Information System (LIS), Radiology Information System (RIS), and Customer Relationship Management (CRM) systems, as well as between XIFIN RPM and systems external to the organization, such as clearinghouses, payors, and banks.

Synchronous Exchange of Data Across Internal Systems

Like all XIFIN iNet Services, these web services allow systems to instantaneously inform one another as new data become available, and to share selected data as appropriate.

Enhance Productivity of Non-Technical Staff

  • Simultaneously update XIFIN RPM as account managers and client service representatives update demographic information from clients in the LIS or CRM system.
  • Synchronously update XIFIN RPM as payor specialists address payor-specific issues and update payor reimbursement requirements.
  • Reduce burden on billing staff to set up tests in the billing system by auto-populating test edits made by technical staff, such as updated diagnostic test configurations, options, and the addition of new tests.
  • Enable client service representatives to answer routine test-pricing and billing questions without involvement of billing staff by providing them direct, controlled, access to appropriate information in XIFIN RPM.

Read a use case where a national lab is using XIFIN iNet Internal / External Web Services to synchronize data between its SAP Customer Relationship Management (CRM) system and the XIFIN system. This has allowed thousands of billing records per month to be automatically updated, which translates to fewer errors and less time spent on file maintenance.