Webinar: Practical Approaches to Diagnostic RCM Digital Transformation That Can Increase Client Engagement and Profitability

Practical Approaches to Diagnostic RCM Digital Transformation That Can Increase Client Engagement and Profitability

Diagnostic providers continue to be under pressure to improve business results while containing costs. The COVID-19 pandemic has cast a spotlight on inefficiencies and lack of accessibility and visibility, ultimately accelerating a transformation to digital wherever possible in operational and business models.

This shift means that revenue cycle management (RCM) solutions that provide visibility, and support digitization of workflow and payment collections are now more important than ever. Indeed, the diagnostic providers that have incorporated and utilized robust analytics, automation, and portals have been better prepared to respond to the pandemic. Some providers have also been able to seize the opportunity of increased testing volume by driving productivity and revenue, and reducing costs and turnaround related to gathering and correcting insurance and demographic information—while at the same time improving patient and client experience.

DARK Daily hosted a complimentary live webinar featuring XiFin experts titled, “Practical Approaches to Diagnostic RCM Digital Transformation That Can Increase Client Engagement and Profitability,” in which they discussed how your RCM process and business outcomes can be improved both qualitatively and quantitatively, while providing real-world examples of customer success metrics achieved using these methods.

During this 60-minute webinar, participants can expect to:

• Learn how other diagnostic providers have successfully incorporated client and patient portals into their workflows
• Hear how automation, when linked to portals, can shorten your claim processing time, reduce denials and improve cash collection
• Understand the ways your reporting can be enhanced with the use of analytics and visualizations, making difficult financial reporting and analysis easier and faster
• Find out why properly structured data and robust analytics are critical to analyzing business trends and making process improvements
• Discover how business improvements both in revenue and productivity can be achieved with a transformative RCM platform

Speakers

Sandra Greefkes

AVP, Product Development, XiFin, Inc.

Mike Fauver

Senior Director,MDx Support Services, XiFin, Inc.

Catherine Theodore

Staff BI Specialist, XiFin, Inc.

Speakers

Liz Carey

Managing Editor The Dark Intelligence Group