A new resource to simplify the process when caring for TRICARE beneficiaries is now available on the secure provider portal at www.triwest.com/provider. Known as the West Region Benefit Lookup Tool, it will allow registered users to query:
- Whether a service is a covered benefit
- Whether the service requires a referral or an authorization
- Whether the service needs medical review
The tool will display benefit exceptions, if applicable, based on search criteria. Self-help documents will be accessible from the tool to assist providers in executing searches and interpreting the results.