Coming soon, is a faster option that will be available to submit supporting documentation Cigna has requested to process and pay a pended claim. Instead of mailing or faxing the information, you’ll be able to upload it and send it through a new enhancement on the Cigna for Health Care Professionals website (CignaforHCP.com). When you use this feature, Cigna will be able to process and pay your claims more quickly. If you’re a registered user of CignaforHCP.com, you’ll be able to start using the feature as soon as it becomes available. Cigna will be offering webinars on how to send attachments for pended claims electronically once the enhancement is available on the website. Additional details will be available about the enhancement in the April 2017 issue of Network News.