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Blog Posts by Author: John Donnelly

Labs’ Critical Role in the Patient Care Journey and the Many Challenges to Keep up with COVID Testing Volumes

Enjoy the following content from our partner, FrontRunnerHC. For many years, labs — both independent labs and within hospitals — have worked behind the scenes, quietly playing a critical role in the patient care journey. In fact, the lab is often one of the first crucial steps in that journey, providing information to help keep us, or potentially get us, healthy.In many ways, the COVID-19...


Consider Closing Out the Year Strong With an Accounts Receivable (AR) Clean-up

Enjoy the following content from our partner, FrontRunnerHC. If you’re like most organizations, 2020 has impacted your patient volume and cash collection, so capturing every dollar of the revenue you’re entitled to is critical. Recently, I wrote an article featured in Beckers Hospital Review about three key reasons claims are piling up in your Accounts Receivable (AR) ledger. (To check out the...


Is Your Lab Embracing the ‘Consumerism in Healthcare’ Era? It Should.

Enjoy the following content from our partner, FrontRunnerHC. The concept of consumerism in healthcare has evolved over the years, and whether we are in support of it or not, we must trust that the industry landscape has a new driver: the patient. The patient is taking charge of their healthcare more than ever. As consumers, they are proactively researching the different service options available...


The Impact of Surprise Bills - What's Your Lab Going to Do About It?

In the time of information accessibility, patients are still left in the dark when it comes to their insurance coverage, which leads to surprise medical bills flooding one out of five American mailboxes. This distress creates a negative ripple effect that not only disrupts their financial situation but also affects labs. How did this happen?According to Kaiser Family Foundation, 72% of health...