TriWest: UnitedHealthcare Transition FAQs

On March 16, 2012,  the Department of Defense (DoD) selected another company–UnitedHealthcare–to administer the next TRICARE Contract (TriWest) starting on April 1, 2013. UnitedHealthcare will be sending all currently participating TRICARE network providers a contract offer, with the majority of offers being mailed throughout the end of October. It is recommended to return the documents as soon as possible, but no later than December 15, 2012, to ensure each provider is set-up in time for health care delivery on April 1, 2013. If you are a current TRICARE provider, you will receive your rate offer with your contract documents by the end of October. If you are not already a participating provider, you will be required to submit a completed application, including all necessary supporting information, and successfully complete the credentialing process before a contract can be executed.