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3 RCM Reports You Should Be Reviewing to Monitor Payor Payment Trends

Payor reimbursement behavior is complex and constantly changing. Payors make policy changes regularly and it’s challenging for medical providers to keep track of whether they are being reimbursed in full. Staying on top of payments whether for contracted or non-contracted reimbursements can require significant resources. Yet, if not monitored regularly, organizations will miss out on earned...

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Measuring Real Client Profitability for Diagnostic Providers with Large National Sales Teams

Finance and sales executives for diagnostics companies with large national sales teams are becoming sophisticated in measuring sales productivity in terms of number of calls, revenue per client, revenue per rep, and even revenue per call. To better serve clients and patients, providers can leverage analytics covering the full transaction cycle—order-to-cash—to determine actual client...

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New Scorecards Help Laboratories and Diagnostic Providers Track Performance on Key Metrics and Compare Results Against Peers

Laboratories and diagnostic providers are always interested in new and easier ways to leverage objective, market-based assessments of key performance indicators (KPIs), particularly in the context of their peers. To provide this insight, XiFin recently launched a series of new scorecards that leverage XiFin best-in-class performance metrics and segment-specific industry benchmarks. Through a...

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Take a Long, Hard Look at Your LIS

Laboratory testing is always changing with new technologies and ever-expanding test menus that have complex requirements around reporting, authorizations, reimbursements, and specimen processing. All of these changes impact your laboratory information system (LIS). To thrive in this dynamic environment, you need an LIS that can keep up with industry changes, throughput requirements, user...

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Part 4: Analytics for Finance Leadership

This is the fourth installment of a four-part series. View Part 1 (How to Calibrate Hospital Lab Financial Performance), Part 2 (Analytics for the RCM Team), or Part 3 (Analytics for the Lab Director). Increased staffing costs and investment losses are impeding hospital profitability. Recent financial disclosures by large health systems including Kaiser Permanente, Providence Healthcare, and...

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The Value of True Customer Advocacy

XIFIN Complaint to CMS Results in Modified Guidance on Health Plans’ Payment of Claims Customer advocacy is a core tenet of our business at XIFIN. While it’s easy for companies to say that customer-centricity and advocacy are core values, the proof is whether customers experience the value and impact of said commitment. The following article, reprinted from the XIFIN XiConnect Customer Newsletter...

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Part 3: Analytics for the Lab Director

This is the third installment of a four-part series. View Part 1 (How to Calibrate Hospital Lab Financial Performance​), Part 2 (Analytics for the RCM Team), or Part 4 (Analytics for Finance Leadership). Hospital financials have partially rebounded from a difficult start in 2022, but operating margins remained at a loss in March, for the third consecutive month. Meanwhile, hospitals continue to...

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XIFIN Acquisition Opens Opportunities for Diagnostics Providers, Targets Patient-Centric Care

XIFIN recently announced the acquisition of OmniSYS, a healthcare technology company that serves more than 30,000 pharmacies, including four out of the top five national chains. OmniSYS capabilities include patient engagement, medical claims processing, automated pricing, managing clinical workflow, and supporting new clinical services such as immunizations, medication management, point-of-care...

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