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Blog Posts by Tag: Business Intelligence

The Value of True Customer Advocacy

XIFIN Complaint to CMS Results in Modified Guidance on Health Plans’ Payment of Claims Customer advocacy is a core tenet of our business at XIFIN. While it’s easy for companies to say that customer-centricity and advocacy are core values, the proof is whether customers experience the value and impact of said commitment. The following article, reprinted from the XIFIN XiConnect Customer Newsletter...

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Part 3: Analytics for the Lab Director

This is the third installment of a four-part series. View Part One or Part 2 (Analytics for the RCM Team). Hospital financials have partially rebounded from a difficult start in 2022, but operating margins remained at a loss in March, for the third consecutive month. Meanwhile, hospitals continue to focus on improving the patient experience. Laboratory outreach and outpatient operations can...

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XIFIN Acquisition Opens Opportunities for Diagnostics Providers, Targets Patient-Centric Care

XIFIN recently announced the acquisition of OmniSYS, a healthcare technology company that serves more than 30,000 pharmacies, including four out of the top five national chains. OmniSYS capabilities include patient engagement, medical claims processing, automated pricing, managing clinical workflow, and supporting new clinical services such as immunizations, medication management, point-of-care...

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How Precision Medicine and Data Analytics Impact the Journey of Patients with Cancer

Earlier this year, I had the pleasure of co-authoring an article in Oncology Practice Management with Randy Erickson, RN, MBA, Chief Executive Officer of Utah Cancer Specialists and Linh Mekuria, MPA, clinical informaticist with XIFIN, Inc. The article, titled “The Intersection of Precision Medicine and Data Analysis in the Community Oncology Setting” explores the role of precision medicine and...

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Billing and Beyond with XIFIN RPM 14

Sandra GreefkesAVP Product and Partner Marketing, XIFIN Tina VossProduct Marketing Manager, XIFIN XIFIN strives to exceed our customer’s expectations and does so by continuously investing into the XIFIN RPM platform. The newest release of XIFIN RPM offers more communication and engagement...

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Addressing EKRA Sales Force Compensation Mandates to Improve Both Compliance and Profitability

EKRA - Eliminating Kickbacks in Recovery Act - is a relatively new law that has some important implications for all diagnostic laboratories, and not just toxicology labs, which precipitated the legislation. Passed in October 2018, it was widely understood the law was intended to combat the opioid crisis. Recently, due in part to COVID-19 and government concerns over fraud and abuse, there has...

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Five Steps to Capture Lost Revenue for Hospital Outreach and Outpatient Services | Part 3: Capture and Exploit the Right Data

This blog post is part three of a five part series. View Part One, View Part Two, View Part Four, View Part Five. In this series, we’ve explored the substantive topline and bottom-line impacts of front-end revenue cycle automation and enhanced claim denial management capabilities. Next, we look at capturing and exploiting the right data, to help regain lost outpatient revenue. Faced with the...

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XIFIN Advanced Analytics Allows you to Build Custom Analytics: BI Expert

XIFIN Business Intelligence and Advanced Analytics provide the revenue cycle management (RCM) operational performance metrics and test-level data exploration diagnostic executives require to thrive in today’s competitive healthcare marketplace. In response to diagnostic leader’s need for accurate visualizations of operational performance, XIFIN created a suite of four Advanced Analytics solutions...

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