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Blog Posts by Tag: Outsourced Billing

Part 3: Analytics for the Lab Director

This is the third installment of a four-part series. View Part One or Part 2 (Analytics for the RCM Team). Hospital financials have partially rebounded from a difficult start in 2022, but operating margins remained at a loss in March, for the third consecutive month. Meanwhile, hospitals continue to focus on improving the patient experience. Laboratory outreach and outpatient operations can...

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Understand the Black Book Research Criteria to Choose the Right Outsourced RCM Services Provider

This blog is part of a series. Read Part 1. As our second blog in this series about the benefits of using Black Book Research’s comprehensive set of assessment criteria to evaluate outsourced revenue cycle management (RCM) service providers, we focus on the measures associated with Security, Compliance, and Trust.Black Book Research evaluated outsourced diagnostic/laboratory RCM services vendors...

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Part 2: Analytics for the RCM Team

This blog post is the second installment of a four-part series. View Part One Profitability and patient satisfaction targets remain elusive for hospitals in 2022, but laboratory outreach and outpatient operations can contribute to these larger organizational goals with the appropriate people, processes, and technologies in place. This second installment of our “How to Calibrate Hospital Lab...

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How to Calibrate Hospital Lab Financial Performance, Part 1

Hospitals face fundamental challenges relative to financial targets and patient experience goals. When prioritizing and evaluating lab financial performance, it is fitting to consider tactical revenue cycle management (RCM) decisions in the broader context of these strategic financial and operational hurdles.Historically, the lab has often been seen as a cost center, solely focused on supporting...

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Leverage the Criteria Black Book Research Uses to Select the Best Outsourced RCM Services Provider for Your Organization

Although diagnostic organizations continue to improve in their ability to make decisions regarding outsourcing revenue cycle management (RCM), many may still benefit from guidance on the most impactful decision criteria. Black Book Research conducts an annual study to understand how diagnostic leaders perceive service providers across 18 operational excellence key performance indicators. The 2021...

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Providers Rate XIFIN 1st in Lab Support and RCM Outsourcing, a Clean Sweep for Overall, Hospital, Diagnostic, and Pathology Categories

The results are in for the industry’s premier independent analysis of revenue cycle management (RCM) vendors and XIFIN is the clear winner. The Black Book Research 2021 Laboratory Support and Revenue Cycle Management Outsourcing report ranks 20 RCM vendors on 18 critical performance criteria, based on validated survey results from 1,570 users. XIFIN earned top scores for overall mean, 10...

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The Power of Revenue Cycle Management

Laboratories, pathology practices, molecular diagnostics, outreach programs and remote patient monitoring organizations all have financial pressures. Whether it is a competitive landscape, lower reimbursement rates, changing payor policies, fee schedule changes or rising denials and appeals, it's more important than ever to have a robust billing system that maximizes your revenue. Without it, you...

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2020 Is the Fourth Consecutive Year XIFIN Is Recognized by Black Book Research for Solution Excellence

This year has been unlike any other. Diagnostic providers have faced many challenges managing a rollercoaster of testing volume – with its associated claims and revenue implications – driven by COVID-19. XIFIN and its innovative laboratory solutions and services have played an important role in supporting these providers as they handle high testing volume and reimbursement challenges during the...

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