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Blog Posts by Tag: Prior Authorization

Accurate Patient Responsibility Estimates Dramatically Improve the Patient Experience

Customer experience is one of the most significant long-term differentiators in healthcare and diagnostics, as it is in virtually all other sectors. There is a direct correlation between customer experience and engagement, and consumers have been trained to expect more when it comes to service and experience by companies such as Amazon, Apple, and Southwest Airlines. A survey of 1,000 patients...

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Hidden Landmines in Revenue Cycle Management: Industry Challenges, Patient Engagement, and Denial Trends (Part 1)

This is the first post of a three-part blog series focused on key areas of business performance management for pathology practices, hospital outreach programs, diagnostic laboratories, and molecular diagnostic providers. The other blog posts in this series can be found here:  Part 2 and Part 3 A number of trends in payor behaviors and...

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Simplifying Prior Authorizations

“That’s going to need a prior authorization” are words no healthcare provider, diagnostic provider, or patient wants to hear. Today, the process of obtaining prior authorizations is complex, disorganized, and highly manual. Patients often have no visibility into the process which leaves them frustrated, and in certain instances, they abandon treatment altogether.1 Unlike other pre-service...

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Benefits of RCM and LIS Integration

With the recent releases of both XIFIN RPM 10 and XIFIN LIS 5, our Revenue Cycle Management and Laboratory Information Systems, I thought it would be helpful to highlight some of the key benefits of integrating these two technologies.While both solutions provide many tangible benefits, you will see that their combined capabilities deliver even greater return: Intelligent automationHighly...

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What You Need to Know About the Changing Landscape and the Impact to How Labs Must Submit Claims to Enable Reimbursements

Prior authorization in the medical field is a necessary but flawed process that causes challenges for physicians as well as everyone involved from submission to approval. For those who are unaware, prior authorization is a requirement that a physician obtains approval from a patients health insurance plan to prescribe a specific medication or lab test. Prior authorization is a technique...

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