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Understand the Black Book Research Criteria to Choose the Right Outsourced RCM Services Provider

This blog is part of a series. Read Part 1. As our second blog in this series about the benefits of using Black Book Research’s comprehensive set of assessment criteria to evaluate outsourced revenue cycle management (RCM) service providers, we focus on the measures associated with Security, Compliance, and Trust.Black Book Research evaluated outsourced diagnostic/laboratory RCM services vendors...

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Leverage the Criteria Black Book Research Uses to Select the Best Outsourced RCM Services Provider for Your Organization

Although diagnostic organizations continue to improve in their ability to make decisions regarding outsourcing revenue cycle management (RCM), many may still benefit from guidance on the most impactful decision criteria. Black Book Research conducts an annual study to understand how diagnostic leaders perceive service providers across 18 operational excellence key performance indicators. The 2021...

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Paperless Billing and e-Invoicing Increase Patient and Provider Satisfaction

Patient financial responsibility for healthcare services continues to rise. As patients are increasingly responsible for higher deductibles, larger or more numerous co-pays, and fewer covered services, providing more invoicing and payment options is critical. Research by eStatements indicates that more than half of patients (52%) prefer to receive paperless healthcare bills.1 Paperless billing...

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Trend Alert: Retail Pharmacies Becoming Primary Healthcare Destinations

When people think of retail pharmacists, what usually comes to mind is a person standing behind a counter dispensing prescriptions, sometimes discussing side-effects, or answering the occasional question from a customer. Pharmacists, however, can do much more than that, and the COVID-19 pandemic created the perfect opportunity for pharmacists to take on a more proactive role in front-line patient...

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XIFIN Acquisition Opens Opportunities for Diagnostics Providers, Targets Patient-Centric Care

XIFIN recently announced the acquisition of OmniSYS, a healthcare technology company that serves more than 30,000 pharmacies, including four out of the top five national chains. OmniSYS capabilities include patient engagement, medical claims processing, automated pricing, managing clinical workflow, and supporting new clinical services such as immunizations, medication management, point-of-care...

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How Precision Medicine and Data Analytics Impact the Journey of Patients with Cancer

Earlier this year, I had the pleasure of co-authoring an article in Oncology Practice Management with Randy Erickson, RN, MBA, Chief Executive Officer of Utah Cancer Specialists and Linh Mekuria, MPA, clinical informaticist with XIFIN, Inc. The article, titled “The Intersection of Precision Medicine and Data Analysis in the Community Oncology Setting” explores the role of precision medicine and...

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Billing and Beyond with XIFIN RPM 14

Sandra GreefkesAVP Product and Partner Marketing, XIFIN Tina VossProduct Marketing Manager, XIFIN XIFIN strives to exceed our customer’s expectations and does so by continuously investing into the XIFIN RPM platform. The newest release of XIFIN RPM offers more communication and engagement...

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Addressing EKRA Sales Force Compensation Mandates to Improve Both Compliance and Profitability

EKRA - Eliminating Kickbacks in Recovery Act - is a relatively new law that has some important implications for all diagnostic laboratories, and not just toxicology labs, which precipitated the legislation. Passed in October 2018, it was widely understood the law was intended to combat the opioid crisis. Recently, due in part to COVID-19 and government concerns over fraud and abuse, there has...

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