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Must-Have Compliance Capabilities to Manage Risk and Help Drive Growth

Must-Have Compliance Capabilities to Manage Risk and Help Drive Growth Thorough RCM processes address a myriad of compliance issues that can cost an organization money, business freedom, and even exit opportunities. Compliance requirements are continually changing, and any misstep could result in lost revenue, fines, and even extreme penalties such as debarment, corporate integrity agreements,...

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How Real-Time Connectivity Can Drive Revenue, Reduce Cost, and Increase Client Satisfaction

In today’s healthcare environment, there is a lot of uncertainty about what revenue will look like in the face of declining reimbursement, increasing payor denials, and staffing shortages. At the same time, there are greater expectations on the workforce to comply with regulations and payor reimbursement requirements, which can differ by payor and state. Therefore, it is essential for healthcare...

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Understand Black Book Research's Assessment Criteria for Evaluating RCM Services Providers on Measures Associated with Service

This blog is part of a series. Read Part 1 and Part 2. This is our third and final blog in this series about the advantages of leveraging Black Book Research’s comprehensive assessment criteria for evaluating outsourced revenue cycle management (RCM) service providers. In this blog, we focus on the measures associated with Service.Black Book Research evaluates outsourced diagnostic/laboratory RCM...

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Understand the Black Book Research Criteria to Choose the Right Outsourced RCM Services Provider

This blog is part of a series. Read Part 1 and Part 3. As our second blog in this series about the benefits of using Black Book Research’s comprehensive set of assessment criteria to evaluate outsourced revenue cycle management (RCM) service providers, we focus on the measures associated with Security, Compliance, and Trust.Black Book Research evaluated outsourced diagnostic/laboratory RCM...

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Leverage the Criteria Black Book Research Uses to Select the Best Outsourced RCM Services Provider for Your Organization

This blog is part of a series. Read Part 2 and Part 3. Although diagnostic organizations continue to improve in their ability to make decisions regarding outsourcing revenue cycle management (RCM), many may still benefit from guidance on the most impactful decision criteria. Black Book Research conducts an annual study to understand how diagnostic leaders perceive service providers across 18...

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Paperless Billing and e-Invoicing Increase Patient and Provider Satisfaction

Patient financial responsibility for healthcare services continues to rise. As patients are increasingly responsible for higher deductibles, larger or more numerous co-pays, and fewer covered services, providing more invoicing and payment options is critical. Research by eStatements indicates that more than half of patients (52%) prefer to receive paperless healthcare bills.1 Paperless billing...

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Trend Alert: Retail Pharmacies Becoming Primary Healthcare Destinations

When people think of retail pharmacists, what usually comes to mind is a person standing behind a counter dispensing prescriptions, sometimes discussing side-effects, or answering the occasional question from a customer. Pharmacists, however, can do much more than that, and the COVID-19 pandemic created the perfect opportunity for pharmacists to take on a more proactive role in front-line patient...

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XIFIN Acquisition Opens Opportunities for Diagnostics Providers, Targets Patient-Centric Care

XIFIN recently announced the acquisition of OmniSYS, a healthcare technology company that serves more than 30,000 pharmacies, including four out of the top five national chains. OmniSYS capabilities include patient engagement, medical claims processing, automated pricing, managing clinical workflow, and supporting new clinical services such as immunizations, medication management, point-of-care...

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