Blog Posts by Date: Apr 2022


How to Calibrate Hospital Lab Financial Performance, Part 1

This is the first installment of a four-part series. View Part 2 (Analytics for the RCM Team), Part 3 (Analytics for the Lab Director), or Part 4 (Analytics for Finance Leadership). Hospitals face fundamental challenges relative to financial targets and patient experience goals. When prioritizing and evaluating lab financial performance, it is...

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Three Questions You Should Be Asking to Determine if the No Surprises Act Applies to You

How do the billing protections established under the No Surprises Act impact my group?This is what everyone is asking. It’s a very complex question that isn’t answered with a simple yes or no. However, listed below are three questions you should ask to determine if any of your services are impacted by the No Surprise Act legislation...

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Leverage the Criteria Black Book Research Uses to Select the Best Outsourced RCM Services Provider for Your Organization

This blog is part of a series. Read Part 2 and Part 3. Although diagnostic organizations continue to improve in their ability to make decisions regarding outsourcing revenue cycle management (RCM), many may still benefit from guidance on the most impactful decision criteria. Black Book Research conducts an annual study to understand how diagnostic...

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Paperless Billing and e-Invoicing Increase Patient and Provider Satisfaction

Patient financial responsibility for healthcare services continues to rise. As patients are increasingly responsible for higher deductibles, larger or more numerous co-pays, and fewer covered services, providing more invoicing and payment options is critical. Research by eStatements indicates that more than half of patients (52%) prefer to receive...

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