UHC Electronic Payments Required for Claim Payments Starting June 1

Effective June 1, 2022, in accordance with your contractual agreement that you do business with us electronically, UnitedHealthcare is no longer sending paper checks for claim payments. This change supports our continued efforts to accelerate payments to your practice by moving to digital transactions.

This applies to health care professionals who have recently signed a contract with UnitedHealthcare, are not currently enrolled in Automated Clearing House (ACH)/direct deposit with Optum Pay™ and are not currently receiving virtual card payments.

All health care professionals not enrolled and whose ACH/direct deposit registration hasn’t been finalized by June 1, 2022, will begin receiving claim payments in the form of virtual card payments (VCPs). VCPs are electronic payments that use credit card technology to process claim payments. There is no requirement to share bank account information.