Update on Important TRICARE Resources

Network and non-network TRICARE providers have a variety of resources available to them to streamline and enhance their experience in administratively caring for TRICARE West Region beneficiaries.

TriWest’s secure Web site

• Verify patient eligibility
• Research covered benefits and check referral/authorization and medical review requirements for specific codes
• Submit referrals/authorizations online and check their status, regardless of how the request was submitted
• Submit claims online and check claim status, regardless of how the claim was submitted
• Download remittance advices
• Electronically submit claims correspondence to TriWest and WPS and communicate by secure Web Mail (coming soon)

1-888-TRIWEST

• When calling 1-888-TRIWEST (874-9378), use the Interactive Voice Response (IVR) system to obtain information 24-7. You can obtain a great deal of information without the necessity of speaking to a customer service representative.

Provider Connection

• The Provider Connection area of www.triwest.com has important information about TRICARE reimbursement rates, referrals/authorizations, claims/payments, TRICARE programs and benefits, Electronic Data Interchange (EDI), the Resource Library, and more.