CAP Roundtable: Ultimate KPIs to Include in a Pathology Operations Scorecard

RCM drives financial health for pathology practices. Given the complexities of today’s healthcare environment, including growing challenges and denials around payor policies, it’s critical for pathology practices—even if RCM is outsourced—to maintain effective management, tracking, and insight into process delays and reimbursement bottlenecks.

Key Performance Indicators (KPIs) presented during this webinar will provide pathology practices firsthand perspectives from alternating standpoints, including a national “think tank” that measures performance as an external advocate and a billing provider who measures performance as an internal advocate.

Participants will gain a better understanding of tangible KPIs such as:

• RCM Performance Benchmarking
• Operational Metrics
• What variances in KPIs may indicate, and where to start digging
• Reporting requirements for KPI tracking and management