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Perry Health Chooses XiFin RPM to Drive Growth and Improve Patient Care

March 22, 2024

In today’s healthcare market, innovative solutions and services are crucial for companies aiming to provide accessible and effective care to patients. Perry Health is a leading direct-to-consumer healthcare company focused on filling a significant gap in the healthcare system by offering structured, continuous diabetes management care to patients between their primary care physician appointments. Its proactive approach helps ensure individuals have the necessary support and guidance in managing their diabetes daily, leading to improved health outcomes and enhanced quality of life. This approach has proven effective in improving health outcomes and enhancing the quality of life for individuals managing diabetes.

Founded on the principles of inclusivity and equal access to healthcare, Perry Health believes that patients, irrespective of their location or socioeconomic status, deserve timely, tailored care. The company’s comprehensive diabetes management program combines a connected blood glucose meter, unlimited supplies, and personalized one-on-one coaching designed to empower its members to manage and control their diabetes effectively.

The Need for a Robust, Effective RCM System That Offers Extensive Automation

Recognizing the need for a robust revenue cycle management (RCM) system to support its ambitious growth plans, Perry Health embarked on a thorough evaluation of potential solutions and partners. Scalability and automation are especially important to the Perry team, and this led them to seek a partner that could streamline processes and minimize manual interventions, allowing the Perry team to focus on delivering quality care to its expanding member base.

After careful consideration, Perry Health selected XiFin RPM as its RCM solution. XiFin RPM offers comprehensive features such as optimized billing processes, workflow automation, and advanced reporting capabilities, which are highly valued by the Perry team. This partnership allows Perry Health to gain full visibility into its financial status, streamline claim submissions, and improve cash collections while mitigating compliance risks. Specific capabilities include:

  • Front-end workflow automation
  • Back-end denials and appeals automation
  • Electronic data exchange and file maintenance
  • Business intelligence (BI) and reporting
“XiFin RPM provides the RCM capabilities and business intelligence we need to keep up with our growth while keeping our team lean and agile.”

–  Phat Nguyen Director of Revenue Cycle Management, Perry Health


Results are Evident

The results of implementing XiFin RPM are already apparent. Perry Health’s team measures success across various dimensions, including shortened revenue cycles, improved accounts receivable (AR) days, and reduced manual interventions. By leveraging XiFin’s expertise and technology, Perry Health is not only meeting its growth objectives but also fulfilling its mission of providing accessible care to individuals managing diabetes.

Read the full success story to learn all the ways that XiFin RPM is supporting Perry Health in delivering against its mission.

Workflow AutomationBusiness IntelligenceRevenue Cycle Management

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