Smarter Alerts, Stronger Impact: Empowering Pharmacies to Protect Their Communities

Data from participating pharmacies nationwide shows that XiFin^® Empower CareALERTS™ significantly enhanced immunization rates and drove an 18% increase in companion immunizations in 2024. This success highlights the transformative impact that empowering pharmacy teams with patient-centric technology can have on public health.

Empower CareALERTS is powered by one of the largest immunization databases in the pharmacy industry. It uses advanced data mining to deliver highly targeted, patient- and vaccine-specific alerts. This approach allows pharmacists to act on vaccination opportunities at the point of care.

Notable Outcomes in 2024:

In-pharmacy vaccination services have helped transform the public perception of pharmacy teams by allowing them to act as trusted healthcare providers who provide valuable services above and beyond dispensing medication. However, the staffing constraints pharmacies face and limited technology make it difficult to easily identify vaccine-eligible patients.

That’s where Empower CareALERTS comes in—offering a solution that bridges the gap and empowers pharmacists to deliver vaccines more efficiently.

These successes underscore how pharmacies are becoming key players in increasing vaccination rates, especially as consumer demand for accessible healthcare grows.

How Empower CareALERTS Works

The solution uses smart clinical messaging to identify and notify pharmacists about vaccine-eligible patients. Integrated seamlessly into pharmacy management systems (PMS), the technology provides real-time alerts that include clinical and financial eligibility, making it easier for pharmacists to act on vaccination opportunities during patient visits.

The benefits extend across four critical areas of the immunization workflow:

• Patient Insights: Alerts provide pharmacy teams with patients’ immunization histories and vaccination eligibility, enabling timely discussions and informed decision-making at the point of care.
• Scheduling and Ordering: Automates eligibility checks for both patient and vaccine, ensuring that the right vaccine is available when needed.
• Patient Profile: The entire immunization record is displayed to pharmacists, eliminating the need to check third-party systems and enhancing workflow efficiency.

Empower CareALERTS ensures that patient immunization data is captured and shared with immunization information systems (IIS) and public health registries, further supporting community health efforts.

Empowering Retail Pharmacies to Improve Vaccination Rates

Integrating Empower CareALERTS into pharmacy workflows helps pharmacies to play a more proactive role in healthcare. Pharmacy teams can serve as a critical touchpoint for improving patient health outcomes while expanding their service offerings.

Automating much of the vaccination eligibility process and enhancing the pharmacist’s ability to administer vaccines efficiently improves the patient experience, impacts patient health, and increases revenue from pharmacy service lines.

Moreover, pharmaceutical companies benefit from this broader reach, with Xifin helping them to expand the use of adult companion vaccines and ensuring these vaccines are more accessible to underserved populations.

The 2024 results from the immunization initiative demonstrate the power of technology in advancing public health. Empower CareALERTS supports pharmacists in their efforts to improve patient outcomes, reduce vaccine-preventable diseases, and build healthier communities.

2024 Empower CareALERTS data shows that the alert technology successfully increased vaccination uptake in pharmacies. Check out our infographic to discover how Empower CareALERTS works.

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