Notal Vision is the first diagnostic services company to extend eye disease management from the clinic to the home and improve vision outcomes. By adopting XIFIN’s revenue cycle management solution and services, Notal Vision is the first ophthalmic home diagnostic services company to use XIFIN technology and expertise to provide a better patient experience and prepare for business growth.
The Notal Vision Diagnostic Clinic currently monitors over 6,500 patients with the ForeseeHome intermediate dry age-related macular degeneration (AMD) monitoring program in a market space of 3.8 million diagnosed patients. The entirely remote program has come into the spotlight with advent of the pandemic, Notal Vision’s clinic seeing a 70% increase in patient referrals since February. The clinic is also preparing for the introduction of a new remote monitoring service with a home-based optical coherence tomography (OCT) device. The system will help address the high unmet monitoring need for physicians and their patients alongside treatment for wet AMD. Employing XIFIN’s expertise now will help the clinic appropriately scale to meet the increased claim and payor needs that will inevitably follow the expanded remote monitoring services.
Configured for Notal Vision’s one-of-a-kind ophthalmic monitoring services, XIFIN RPM allows the Notal Vision Diagnostic Clinic to leverage expanded billing options, including paper invoice suppression, patient notification letters and interactive statements. The platform’s portals allow Notal Vision to more effectively support both patients and clients by enabling them to determine insurance eligibility, estimate out-of-pocket costs, submit supporting documentation and promote enhanced communications and data exchange capabilities.
With the ongoing COVID-19 pandemic and the increased role remote monitoring services are playing in the patient care journey, the ability to nimbly scale and provide a complete set of services that suit how patients engage today is critical. This is why XIFIN developed XIFIN RPM with features that give diagnostic providers like Notal Vision the robust automation, visibility and flexibility necessary to adapt to changing market demands and patient expectations. Capitalizing on an outsourced service model will enable Notal Vision to streamline its billing processes, improve the patient experience, and focus on advancing precision eye care.