All Providers RE: Elimination of Paper Claims Update

Any paper claims that have been received by Hewlett Packard Enterprise (HPE) after October 1, 2016, with the exception of Out-of-State (OOS) provider and claims submitted for special handling, have been returned to the provider (RTP). Effective February 1, 2017, HPE will no longer RTP paper claims back to providers. Any paper claims received will be immediately destroyed, with the exception of OOS and special handling claims.

Source: https://www.ctdssmap.com/CTPortal/Information/Get Download File/tabid/44/Default.aspx?Filename=PB16_96.pdf&URI=Bulletins/PB16_96.pdf