Appeals and overpayment requests for providers/suppliers affected by a natural disaster

If you were affected by Hurricanes Irma, Harvey, or Maria, and are unable to file a timely claims appeal, you can contact First Coast in writing to request an extension. Likewise, if you are unable to respond timely to a request for overpayment or need to appeal an overpayment request, you should contact First Coast in writing. All written requests for extensions of an appeal or overpayment request extensions should include the following verbiage in the subject line: “Natural Disaster exception.”