Customer Service and Claims Workloads

California Customer Service and Claims Workloads transferred to Wisconsin, effective October 1, 2005. Customer service telephone lines for both beneficiary and provider customer service are now handled by key UGS Customer Service representatives.

There will be very few changes apparent to the provider community. The same customer service you are accustomed to will continue under the same UGS management direction.

What is Changing

The fax number and address for Customer Service. The new information follows:

Fax Number: 414-226-5260
Address:
P. O. Box 2005
Milwaukee, WI 53201-2005