Maintain Financial, Provider, and Professional Records Reminder: Keep Records for Five Years

All providers are required to maintain and retain contemporaneous financial, provider, and professional records sufficient to fully and accurately document the nature, scope, and details of the healthcare and/or related services or products provided to each individual MaineCare member. These records are to be kept for a period of not less than five (5) years in order to meet statutory requirements. At all reasonable times during the prescribed retention period, authorized persons from the Department of Health and Human Services or the federal government shall be given access to such records. Failure to comply with any request to examine or receive copies of such records shall be grounds for immediate suspension from participation in the MaineCare program. Please refer to the MaineCare Benefits Manual, Chapter 1.03-8 (M) for more details about record keeping requirements. If you have any questions, please contact your provider relations specialist.