Medical Record Submissions – Member Identification Number Required

Anthem Blue Cross requires all medical records be submitted with the corresponding Anthem Blue Cross member identification (ID) number. Providers should include the member ID number exactly as it appears on the Anthem Blue Cross member identification card, including the prefix, on the first page of each medical records submission. Beginning January 1, 2016, if the member identification number is not present on medical records received, Anthem Blue Cross will respond to the submitting provider with a letter explaining that we cannot identify the member and request the provider resubmit the documentation with the member ID number and prefix.