Provider Enrollment – Upcoming Process Improvement for Applications

Conduent is taking steps to reduce the processing time of Provider Enrollment applications, and will be implementing a new process that gives the provider the opportunity to correct and resubmit returned applications sooner. Effective July 31st, Conduent will no longer pend incomplete Provider Enrollment applications. If an application contains missing or incorrect documentation, the application will be returned. The provider will receive timely notification (via email when available), detailing the corrections needed before resubmitting the complete application to Conduent for review. To reduce the chance of the application getting returned, consider submitting the application online through the web portal. Please visit the New Mexico Medicaid Web Portal, Provider Enrollment section, to review a comprehensive list of application requirements prior to submitting the application.

Source: https://nmmedicaid.acs-inc.com/static/ProviderInformation.htm