Provider Self-Service Technology for Denials – Instant Claim Denial Assistance

WPS GHA developed enhancements to their portal to assist providers when a claim has been denied. The Self-Service Denial Tool was launched in September 2017 and includes enhancements to the Claim Details page to provide assistance when you receive a denial you may not understand. Another enhancement to the WPS GHA portal is the Code Lookup tool located in the Claims topic center. Do you ever want to look up the narrative for an ANSI code or for a Part A Reason Code without signing into your account or DDE? This new feature is for you.