Railroad Medicare to Implement Automated Calls to Providers with Eligible Overpayments

Railroad Medicare will begin making automated calls to providers, beginning on July 11, 2016, in an effort to increase timely responses to eligible outstanding overpayments. An automated courtesy call will be made when a debt remains open in a collections status and ages to 20 days old. If the debt remains open and ages to 67 days old, another automated call will be placed as a reminder to any provider who has not responded to a first demand letter, either with payment in full, by submitting an appeal, or by submitting an acceptable request for an extended repayment schedule.