Webinar: MercyOne Des Moines Laboratory’s Innovation Leads to Outreach Financial Optimization

The MercyOne Des Moines Outreach program has recognized a 15% increase in cash collections and continues to drive innovation and financial performance improvements. XiFin Inc., was pleased to moderate a panel discussion about the recent innovations, workflow, and revenue cycle management changes achieved by MercyOne (a CommonSpirit Health facility). Laboratory leaders learned about new ideas, approaches, and best practices, as well as had the opportunity to ask questions of their peers at MercyOne Des Moines Laboratory.

During this 60-minute panel discussion, outreach program and laboratory leaders will learn about:

• Challenges encountered by the leadership of the MercyOne Des Moines Laboratory outreach program
• Recent innovation, workflow, and financial performance focus, as well as how having a robust billing solution has aided COVID-19 billing
• Steps taken to optimize MercyOne’s RCM process, reimbursements, and cash collection
• The MercyOne and XiFin Partnership

Presenters

Mona Dinnauer, MHA, MLS (ASCP)^CM

Director Outreach Services, Laboratory

MercyOne Des Moines

Featured Speaker

Teri Reiff, MHA, MLS (ASCP)^CM

Market Director, Laboratory Services

MercyOne Des Moines

Featured Speaker

Lynnae Riggio

Director, Hospital Diagnostic Services

XiFin, Inc.

Speaker

Autumn Nelson

Customer Account Manager, Hospital Diagnostic Services

XiFin, Inc.

Moderator