Webinar: Learning from Payor Behavior to Increase Appeal Success

Deeply understanding payor behavior, including recent trends in denials and appeals by payor, help diagnostic organizations maximize appeal success. 

In this webinar, we will share insights on a strategic appeals process that is designed to help organizations automate key tasks in the appeals process to both save staff time and improve appeal success. We will also share XiFin best practices for quantifying the revenue resulting from improving appeals success. 

Learning Objectives:

  • How to enhance productivity and optimize the efficiency of your appeals process through automation, improving both the speed and propensity of reimbursement
  • How to respond to top denial reasons by payor group to maximize appeal success
  • How your organization’s appeal success rates compare against industry benchmarks
  • Tricky payor policies to watch out for to minimize denials and improve appeals success
  • Strategies to measure the ROI of your appeals process

XiFin Speakers

Diana Richard 
Director of Anatomic Pathology Development, XiFin, Inc.

Diana Richard is Sr. Director of Pathology and Strategic Development at XiFin, with 17+ years of expertise in Pathology and Laboratory. She has helped practices nationwide improve their revenue cycle, grow, and develop, and form strategic partnerships. Diana's previous roles include senior business development, client management, billing analysis, internal auditing, and marketing. She holds a B.A. in Marketing and Economics from Francis Marion University.

Stephanie Denham
AVP, RCM Systems and Analytics, XiFin, Inc.

Stephanie Denham, AVP of RCM Systems and Analytics at XiFin, has 15+ years of experience in finance and revenue cycle management. As the client onboarding lead, Stephanie delivers exceptional service and is knowledgeable in RCM best practices for diagnostic providers. Prior to XiFin, Stephanie worked at Change Healthcare as Director of Client Management and at McLeod Health as Director of Revenue Cycle Management, overseeing RCM for 60+ practices.


Webinar Hosted by The Dark Intelligence Group
Mar 29, 2023

To register for this webinar, please visit the Dark Intelligence Group website.


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