Resources White Papers

Inside the CFO Mindset: Rebuilding Revenue Strategies for Outpatient Growth

Outpatient and ancillary services are now the financial engine of hospitals—yet most organizations still rely on inpatient-focused systems.

This white paper, the output of a XiFin-commissioned focus group conducted by the Healthcare Financial Management Association (HFMA), reveals what hospital CFOs and finance leaders really think about the future of the revenue cycle and outpatient, ambulatory, and ancillary financial performance.

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We don’t make money on the inpatient side…. We focus heavily on the outpatient book of business. That’s where we’re trying to grow the most.
Hospital CFO

What You’ll Learn:

How payor pressures and patient preferences are reshaping revenue strategies
Why inpatient-optimized RCM systems fall short for outpatient billing
Key metrics CFOs use to measure outpatient revenue performance
When—and why—leaders consider outsourcing parts of their RCM
Proven steps to benchmark and modernize your revenue cycle strategy

Outpatient encounters are increasing, margins are tightening, and financial visibility is under pressure. CFOs agree: It’s time to rethink RCM for the new economics of care.